Privacy Policy-
SCOPE: This privacy policy applies to all information submitted by you to Pear Audio Limited. In this Privacy Policy a reference to 'we', 'us' and 'our' is a reference to Pear Audio Limited and our 'site'
is our website www.pearaudio.com.
We are committed to preserving the privacy of our customers, suppliers and visitors to our website. Our privacy policy details the information we collect, how we will use it and how we will protect the information you provide.
We are the data controller for the purposes of the Data Protection Act and GDPR.
Brief Summary: We are committed to preserving the privacy of our customers, suppliers and visitors to our website while providing you with information on the products we distribute for sale.
We will collect information you give us when you fill in forms on our website or in any correspondence you have with us.
We may use this information to provide you with information on our distributed products and sellers thereof when you have asked us to do so, or to notify you of any changes to our services.
We will keep your personal data confidential and never sell or disclose your personal data outside Pear Audio Limited.
We will take reasonable steps to keep your information up to date and will only store it for as long as we feel is necessary.
You have a right to ask to see the data we hold on you, to change your marketing preferences or to unsubscribe from any communication we may send to you. Please contact us at john@pearaudio.com or on 01665 830 862.
INFORMATION WE MAY COLLECT FROM YOU: We may collect the following data about you-
1. Information that you provide us by filling in forms on our site or when you correspond with us by telephone, email or otherwise. We may also ask you for information when you report a problem or give us any
product or system feedback including any website problems.
2. If you contact us by email or any other means we may keep a record of that correspondence and the information you provide at that time.
3. This information may include your name, business, address, email address and phone number.
COOKIES-
Our site does not use cookies to track you when using our site, but third-party providers such as Google or Namesco might. Some data they collect may be used to let us know which pages have been visited, and of the performance
and efficiency of our site.
HOW WE MAY USE YOUR DATA:
1. We will use your data to provide you information about our distributed products and their use any other information you have requested from us.
2. To notify you of any changes in our services or product offerings.
STORAGE OF PERSONAL DATA
Your data will be stored locally in Pear Audio's computers. These are secured behind firewalls and are regularly scanned for virus' and malware infection. We strongly recommend you employ similar security when transmitting
or receiving any data.
Pear Audio uses the services of Spider Oak to keep our important data secure. They have good practice security in place including encryption to keep this data safe. Here is an excerpt from their Privacy and Security Policy
outlining their security measures;
- We encrypt files that you upload to Spider Oak servers using the AES-256 algorithm. You control your encryption keys, and Spider Oak does not have access to them.
- We use Secure Sockets Layer (SSL)/Transport Layer Security (TLS) to create a secure tunnel to protect data in transit between Spider Oak apps and servers.
- We don't store you account passphrase on our servers in any form. Your passphrase is only on your device, and we hash and salt it to help protect it against possible compromise.
- We limit the number of Spider Oak employees who have access to user data through policy and technical access controls
LENGTH OF STORAGE OF DATA
We will only keep your data for as long as is required for the purposes for which it is supplied.
We will securely delete information when it is no longer needed for the purposes for which it was collected.
DISCLOSURE OF YOUR PERSONAL DATA
We will keep you personal Data confidential.
Other than using your personal data outside our corporate group, except to our sub-contractors, agents or suppliers who will use you data for the performance of any services that we provide you and who are under a duty of confidentiality.
Personal data we hold on our customers would be one of the transferred assets if we sell or propose to sell all or part of our business.
We may also have to disclose your peronal information:
1. If we are under a duty to disclose or share your personal data in order to comply with any legal obligation.
2. To protect our customers or others rights, property or safety.
The transmission of information via the internet is not completely secure. We take all reasonable technological and organisational measures to protect your personal data however we cannot guarantee the security of data
transmitted to our site - any transmission is at your risk. Virus checking software is recommended.
YOUR RIGHTS:
You have the right to ask us not to process your personal data for marketing purposes. We will inform you (before collecting your data) if we intend to use your data for such purposes.
You can also exersice your rights at any time by changing your marketing preferences, unsubscribing from the commuications we send to you, by contacting us on john@pearaudio.com, 01665 830 862 or by post at 7 Prospect Place,
Alnmouth, Alnwick, NE66 2RL.
You have a right to ask us to provide a copy of the personal data we hold about you. We will do this free of charge except if the request is deemed manifestly unfounded or excessive.
The information collected will only be used to send you the information you have requested and to provide information that may be useful to you.
ACCURACY
The accuracy of your information is important to us. If any of the information we hold is inaccurate or changes in any way, or if you simpy wish to check that the data you have shared is up to date plese contact us on 01665
830 862 or email john@pearaudio.com.
GENERAL
Our site may contain links to third party websites. WE are not responsible for the data protection or privacy policies of those third party websites.
Comments and queries and requests relating to our use of your personal data are welcomed. Please contact us by email, post or telephone.
Note that changes to our privacy policy will be posted on our website.
